Returns and Refunds
We want you to be 100% happy with your REVITIVE product.
Returning damaged or faulty products
If you believe your goods are faulty or damaged please contact our customer service team toll free on 877-260-3114 who will be able to help you further. If the problem cannot be resolved over the phone we will arrange a collection of the product for repair or replacement. If you are within your warranty period, postage costs will be covered.
Returns within the trial period
If you are not satisfied with the product within 60 days of purchase just call our US Customer Care team on 877-260-3114 and follow the procedure outlined in the Returns Form, enclosed with the order, to receive a full refund of the purchase price.
For terms and conditions and more information on the 60-day risk-free home trial please click here
- To return the goods you must first obtain an RMA number from our Customer Service team on 877-260-3114.
- Complete the Returns Form included.
- Pack the device back into its original box. You should include the device and all accessories and manuals. Unless you are returning a faulty product you should return the product in perfect working order. If you have used the device, please ensure you have wiped it clean.
- On the address label add the RMA number and the address specified.
- Post the device back to us